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Our Policy

Name: Star Estates & Lettings Limited

Register: Details of company registration can be obtained at

Legal Entity: A limited company registered in England & Wales

VAT Number: 673296701

Services offered: Selling, letting, rent collection, and full management of real property

Registered office: 400 West Green Road, London, N15 3PX

Applicable Law: Unless otherwise agreed, English law, with the English Courts having exclusive jurisdiction in relation to any claim or disputes.

Insurance: Our professional indemnity insurance is arranged by Oak Insurance Services of Southgate Office Village, 286c Chace Road, London, N14 GHF


Telephone: +44 (0) 20 8365 8877

Complaints: We operate a formal procedure to deal with complaints from clients and others. Details of this procedure are available from the Customer Relations Officer at 400-­402 West Green Road, London, N15 3PX. Any disputes, claims, should be made in writing to our head office for the attention to the director. If you remain aggrieved by our efforts of any subsequent adjudication by the outside grievance adjudicator as members of the property ombudsman you may able to refer any unresolved issue to the said property ombudsman website is

Tenancy deposit: Tenancy deposit: We are registered with Mydeposits Scheme with a membership number of 30931951. For more information please visit their website at