Complaints: We operate a formal procedure to deal with complaints from clients and others. Details of this procedure are available from the Customer Relations Officer at 400-402 West Green Road, London, N15 3PX. Any disputes, claims, should be made in writing to our head office for the attention to the director. If you remain aggrieved by our efforts of any subsequent adjudication by the outside grievance adjudicator as members of the property ombudsman you may able to refer any unresolved issue to the said property ombudsman website is www.tpos.co.uk
Tenancy deposit: We are registered with the Deposit Protection Service (DPS) with membership number of 3091951. For more information please visit their website at www.depositprotection.com